Can anyone tell me if you need to renew your contract after so many years. I have been paying my electricity by direct debit since 2005 . For some reason they seem to have stopped taking the money and my neighbour tells me I now owe 360 Euro plus my electricity has been disconnected. From what I understand I have to sign a new contract and that my electricity may have to be reconnected via Cosenza. I have no idea why they stopped collecting the money and am concerned with how long it might take to get the supply reconnected as I will be going over next Friday. Any suggestions would be much appreciated

Yvonne

Well, the best idea would be to get your bills paid by agency for small yearly fee. Then you won’t have any problems.

Yes, ENEL (and pretty much rest of utilities suppliers) are quite strange with regards to direct debits. They do tend to stop them for unknown reasons, that’s why is better to avoid DD in general and get your bill paid by cash with help of the agency.

Well, I was doing that then discovered my bills were not being paid, ended up costing me nearly 1000 Euro to resolve matters so I’m not taking any more chances with that. Hopefully I can get re-connected next wee.
Thanks anyway

sophiajude wrote:

Well, I was doing that then discovered my bills were not being paid, ended up costing me nearly 1000 Euro to resolve matters so I’m not taking any more chances with that. Hopefully I can get
re-connected next wee.
Thanks anyway

Wow, that’s stiff. Who was your agent?

mozg wrote:

Well, the best idea would be to get your bills paid by agency for small yearly fee. Then you won’t have any problems.

Yes, ENEL (and pretty much rest of utilities suppliers) are quite strange with
regards to direct debits. They do tend to stop them for unknown reasons, that’s why is better to avoid DD in general and get your bill paid by cash with help of the agency.

Our electricity bill seems too high.
We haven’t been to our apartment since last September, but received bill for almost 200 euros.
Could anyone here explain why our electricity bill is that high.
Many thanks.




Edited 1 times. Last edit at 10/25/19 10:16PM.

Brits wrote:

mozg wrote:

Well, the best idea would be to get your bills paid by agency for small yearly fee. Then you won’t have any problems.

Yes, ENEL (and pretty much rest of utilities suppliers) are
quite strange with
regards to direct debits. They do tend to stop them for unknown reasons, that’s why is better to avoid DD in general and get your bill paid by cash with help of the agency.

Our
electricity bill seems to high.
We haven’t been to our apartment since last September, but received bill for almost 200 euros.
Could anyone here explain why our electricity bill is that high.

Many thanks.

We have the same issue.
We’ve been charged for our electricity around 30 euros per month.
Looks a bit high.

I was advised that ENEL charge more money now per month. They raised their fees

anna wrote:

Brits wrote:

mozg wrote:

Well, the best idea would be to get your bills paid by agency for small yearly fee. Then you won’t have any problems.

Yes, ENEL (and pretty much rest of utilities
suppliers) are
quite strange with
regards to direct debits. They do tend to stop them for unknown reasons, that’s why is better to avoid DD in general and get your bill paid by cash with help of the agency.

Our
electricity bill seems to high.
We haven’t been to our apartment since last September, but received bill for almost 200 euros.
Could anyone here explain why our electricity bill is that high.

Many thanks.

We have the same issue.
We’ve been charged for our electricity around 30 euros per month.
Looks a bit high.

Electricity costs in Italy starts from around 25 euros per month (just for having electricity connected to your property), then additional charge per kilowatt.
Also in your electricity bill “ENEL” automatically added TV licence (90 euros per year).